Returns

We want you to feel completely confident when trying Groovies Breast Pads. If you're not satisfied with your purchase, we're here to help. 

To help reduce unnecessary shipping costs and waste, products covered by this policy do not need to be returned.

30-Day Returns

We offer a 30-day return policy for Items that have arrived damaged. This means you have 30 days from the date you receive your order to request a return.

To be eligible for a return, your item must be:

• Unworn and unused
• Accompanied by a receipt or proof of purchase

How to Start a Return

To request a return, please contact us at grooviesbreastpads@gmail.com.

Returns should be sent to:

Groovies Breast Pads
15 Kingfisher Drive
GL51 0WN
United Kingdom

Please do not send items back without contacting us first, as unauthorised returns cannot be accepted.

Once your return request has been approved, we will provide instructions on how and where to send your package. Where applicable, a return shipping label will also be provided.

If you have any questions about a return, please contact us at grooviesbreastpads@gmail.com.

Damaged, Faulty or Incorrect Items

Please inspect your order as soon as it arrives.

If your item is defective or damaged, contact us immediately at grooviesbreastpads@gmail.com so we can assess the issue and put things right as quickly as possible.

Non-Returnable Items

Unfortunately, we cannot accept returns for:

• Sale items
• Gift cards

Refunds

Once we receive and inspect your return, we will notify you whether your refund has been approved.

If approved, your refund will be issued to your original payment method. Refunds are typically processed within 10 business days, although your bank or card provider may take additional time to post the funds to your account.

If more than 15 business days have passed since your refund was approved and you have not received it, please contact us at grooviesbreastpads@gmail.com.