Shipping Policy

Thank you for shopping with Groovies Breast Pads.

We aim to process and dispatch all orders as quickly as possible so you can receive your products without delay.

Order Processing

Orders are typically processed within 1–2 business days of purchase.

Orders placed on weekends or public holidays will be processed on the next business day.

Once your order has been dispatched, you will receive a confirmation email containing tracking information (where applicable).

Shipping Times

Estimated delivery times are 2–5 business days 

Please note that delivery times are estimates and may vary due to factors outside our control, including postal delays, customs processing, weather conditions, and peak shipping periods.

Shipping Costs

Shipping costs are calculated at checkout and displayed before you complete your purchase.

Any free shipping promotions will be clearly stated on our website.

Tracking Your Order

Where tracking is available, you will receive tracking details by email once your order has been dispatched.

If you have not received your tracking information within 3 business days of placing your order, please contact us at grooviesbreastpads@gmail.com.

Incorrect Shipping Information

Please ensure your shipping address is accurate when placing your order.

We cannot be held responsible for orders delayed, lost, or returned due to incorrect or incomplete shipping information provided by the customer.

Lost or Delayed Orders

If your order has not arrived within the estimated delivery timeframe, please contact us at grooviesbreastpads@gmail.com and we will investigate the issue with the carrier.

While we will do our best to assist, we are not responsible for delays caused by postal services, or any other circumstances beyond our control.

Damaged Orders

If your order arrives damaged, please contact us within 7 days of delivery and include photographs of the damaged item and packaging.

We will review the issue and work with you to provide a suitable resolution.

Contact Us

If you have any questions about shipping, please contact us at:

Email: grooviesbreastpads@gmail.com